A cracked crown at 9 p.m. or a swollen jaw on a Sunday doesn't wait for office hours — neither do we. Smile Center Dentistry reserves same-day capacity specifically for dental emergencies.
Emergencies don't follow a schedule, so our capacity planning doesn't assume they will. A real person answering the phone at the worst moment matters more than most people realize until they need it.
A trained staff member answers and asks the right questions to determine if you need to come in immediately. We'd rather triage accurately than tell everyone to rush in regardless of severity.
Same-day emergency capacity is built into our daily schedule, not something we scramble to find. This means a scheduled patient's appointment doesn't get bumped just because an emergency walked in.
We keep emergency supplies on hand for avulsed teeth, cracked crowns, and abscess drainage. Our team trains specifically on emergency protocols, not just routine procedures.
No emergency-rate surprise billing — we quote before treatment, the same as any scheduled visit. We think pricing transparency matters most exactly when patients are least prepared to negotiate.
Here's what typically brings Richmond patients through our doors on an urgent basis.
Rinse it gently, keep it moist, and get here fast; we'll assess whether re-implantation is viable. We'll walk you through what to do with the tooth while you're still on the way.
A broken tooth left untreated can expose the nerve — we prioritize these cases for rapid assessment. Temporary restoration is often possible the same visit, with a permanent fix scheduled after.
Facial swelling combined with tooth pain often signals infection that needs same-day drainage and antibiotics. We'll tell you clearly if this needs emergency-room-level care instead of a dental visit.
We use digital X-rays to find the source of severe pain fast, rather than guessing at treatment. Pain management starts the moment you're in the chair.
If the underlying tooth is fine, a lost restoration is usually a quick same-day fix, not a multi-visit ordeal. We schedule the permanent replacement once the emergency is stabilized.
We check for jaw fracture signs alongside any tooth trauma, referring out immediately if something looks beyond a dental scope. We're honest when a case needs an ER or oral surgeon instead of a dental chair.
Our staff asks a few quick questions to gauge severity before telling you what to do next.
If it's not urgent enough for today, we'll still get you in fast, usually within a day or two.
Digital X-rays and a hands-on exam pinpoint the problem the moment you arrive.
You leave with pain addressed and a clear plan, not just a temporary patch and no explanation.
"Knocked out my tooth playing basketball and they got me in within the hour. Saved the tooth."
"Sunday night toothache turned into an abscess. They saw me first thing Monday and it wasn't even a fight to get an appointment."
"Cracked a molar on a popcorn kernel of all things — temporary fix same day, permanent crown a week later."
"Called about a lost filling and they had a temporary in place within two hours."
"Bit my lip hard alongside a chipped tooth from a fall. They checked for jaw fracture before treating the tooth — appreciated the thoroughness."
Most emergencies are seen the same day if you call before mid-afternoon. Calling early in the day gives you the best shot at same-day treatment.
Handle it by the crown, not the root, rinse gently if dirty, and try to keep it moist — in milk or your own saliva if possible. Every minute counts, so call while you're already on the way if possible.
Yes — especially with facial swelling or fever, it needs same-day treatment and sometimes antibiotics before it spreads. We'll tell you over the phone if your symptoms sound like they need same-day care.
No — pricing is quoted upfront during phone triage, the same transparent approach as any scheduled visit. Transparent pricing applies whether you booked weeks ago or called us in a panic an hour ago.
We triage after-hours calls the same way, just with a slightly different response window depending on severity. Don't assume nothing can be done until morning — call and let us make that call with you.
We're honest on the phone if something is beyond what a dental office should handle. When in doubt, call us first — we can help you decide quickly which direction to go.
Smile Center Dentistry's emergency line covers Richmond and the surrounding Richmond, KY communities, with same-day capacity reserved daily. If you're unsure whether your address falls in our response area, call +1-866-227-2801 and we'll confirm quickly.
Licensed, equipped, and ready — call now and talk to a real person, not a menu.
Call +1-866-227-2801